Contact
Get In Touch
We're here to help. Reach out through WhatsApp, email, or social media and we'll get back to you as soon as possible.
+961 81 716 380
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kenzlb.business@outlook.com
@kenzlebanon
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Response Hours
Mon – Sat, 9AM – 7PM
Lebanon time (UTC+3)
FAQ
Common Questions
What is your return policy?
We accept returns within 7 days of delivery, provided the product is unopened and in its original condition. To initiate a return, contact us via WhatsApp or email with your order number.
How long does delivery take in Lebanon?
All orders across Lebanon are typically delivered within 2–4 business days after confirmation, depending on your area and courier availability.
Is your cream suitable for sensitive skin?
Yes — our Hydrating Collagen Plumping Cream is dermatologist-tested and formulated without harsh chemicals. If you have any specific skin concerns, feel free to reach out before purchasing.
Do you accept cash on delivery?
Yes, we currently offer cash on delivery (COD) across Lebanon. No credit card required.